Updating usb 1 to usb 2

You can also connect your computer's AC power adapter to a USB-C port with a compatible USB-C charging cable.

USB-C ports are reversible, so you don't have to worry about which side of the connector is up when you plug it in.

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Also, which version of Windows/ Mac OS is your computer running?They should also verify their equipment to ensure they have: Note: Putting a USB 3.1 hub between the camera and the host controller will allow the camera to be recognized as a USB 3.1 device, and the firmware will update properly.See Technical Application Note 10359 for recommended USB 3.1 system components.The message tells you to connect your device to a USB 2.0 port, but what if it’s already connected to a USB 2.0 port?Or what if you thought it was connected to a USB 2.0 port already – how can you tell the difference?These Mac computers have Thunderbolt 3 (USB-C) ports that support USB 3.1 Gen 2 and Thunderbolt 3: You can use System Information or System Profiler to see what type of USB ports your Mac has, how fast these ports are, and what's currently connected to them. See Boot Camp: Frequently asked questions about installing Windows 8 for more information.

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